TERMS AND CONDITIONS FOR RESERVATIONS HOTEL’S ROOMS:
Below is a list of the terms and conditions that govern the demands of the customers, except as otherwise agreed in writing :
– The request for availability is not binding and does not act as a contract neither for the client nor for Hotel Villa MariaPia;
– The booking request represents an order form and therefore binding for the client but not to the hotel, which it feel free not to accept the booking ;
– The confirmation of booking that the hotel sends to the client is binding for both parties and establishes the drawing up of the booking contract with options.
– If the hotel require a deposit or credit card details, the client must send these within the indicated time period from Hotel in order that the options are cleared and the booking is definitely confirmed. The booking conditions and cancellation are
accepted by the clients when they send the deposit or credit card details .
– For reasonable and viable management reasons the customer may be subject to a change room of equal or greater commercial value, both at the beginning or during the stay, which reserves the right not to have any obligation to release on the exchange accommodation until the arrival of the client at the hotel.
Check-in 14:30 – Check out 10.30 (for different arrival times to ask if there is a possibility) we can accept small pets only.
Concierge service from 07-24.
• Included in room rates are as follows:
All prices include 10% VAT. wi-fi will be included. courtesy line, buffet breakfast, safe ,, hairdryer.
We also have direct access to the sea through a staircase. You can take boat trips to Capri and other destinations in neighboring countries and is Included in the price of the boat trip boarding on board directly from our floating dock.
while it not included in the room:
• Mini bar (watch the direction makes note that the use of mini bar as fridge, reserves the right to charge € 5 per day).
• The parking will be 10 € in low season 15 € in high season for large van € 5 extra per day.
• Tourist tax 1.5 € per person per day, you pay cash at check-out.
• Bar, excursions, car or scooter, transfers (airport and train station) to and from the hotel, Telephone in room, laundry, parking
The Management reserves the right to require payment in advance of the stay or a guarantee by credit card on arrival of the Customer, or weekly payments . In addition, reserves the right to charge for any damage caused to property or to the structure by the customer. Although not specifically shown , the reservation is governed by Regulation ” Uses in the Hotel sector .”
The cancellation or modification of the booking is accepted in writing by fax or e- mail:
– Without penalty up to 15 days before the date of arrival
– Penalty of 30% of the entire stay, with at least one overnight stay, if the communication takes place from the 14th to the 7th day before the start of the holiday
– Penalty of 50% of the entire stay, with at least one overnight stay, if the communication takes place from the 6th day and the 2nd
– Penalty of 100% of the entire stay if the communication takes place the two days prior arrival or in case of NO SHOW.
No refund will be taken into consideration, even if due to force majeure or adverse weather conditions .
EARLY DEPARTURE In that case the Management reserves the right to charge full price to the days of actual residence (the client will lose any promotions or discounts made at time of reservation ) and the price that was agreed upon day in excess of the actual stay.
We recommend taking out an insurance against the cost of cancellation / modification to avoid unpleasant surprises!
In the case of bookings with a NOT REFUNDABLE RATE if payment is not received within 2 working days after the confirmation of booking the hotel takes advantage of the withdrawal of the reservation without the customer is entitled to prior notice. It is noted that for the non-refundable rate does not apply on the terms of such cancellation, and you are not entitled to any refund in case of cancellation or amendment of booking.
RULES OF DEPOSIT PAYMENT: You can pay the deposit by bank transfer , postal order or credit card.
In case of bank transfer or postal order send the payment notification by fax to +39 089 9840035 (the reservation is binding for us only upon receipt of such notification). In case of credit card are not valid or the transaction result failure we can cancel the reservation without notice obligation, however, that will be done later when we had advised customers.
JURISDICTION For any dispute that may arise relating to interpretation , execution and / or termination of the booking contract to which they apply these conditions in which the Hotel is part of the case , will be the competent court Salerno.
INFORMATION WITHIN THE MEANING OF ‘ ART . 13 D. LGS . 30.06.2003 , No. 196
We would like to inform you , pursuant to art . 13 D. Lg . 196/2003 ” Code concerning the protection of personal data”, that the processing of personal data shall be based on principles of correctness, lawfulness and transparency in the full respect of your right to privacy. The treatments will be performed for the following purposes :
1. To fulfill contractual obligations and accounting and tax ~.
2. may be disclosed to the public authority requesting for banks, credit institutions , companies and data processing companies issuing credit cards, for activities related to the execution of the contract and the recovery of the debt – .
3. Offering attentive service and personalized customer also by reservation of external services providers to whom your
information may be disclosed .
The holder of the treatment is F.lli Cuomo S.r.l. based VIA ROMA, 15-17 – 84010 PRAIANO (SA) – Vat 07,441,490,633 whom you may contact to assert his rights as provided by art . 7 of Legislative Decree no.196/2003